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Backup option broken

Author Message
Multishop newbie
Topic creator
registered since: 11.01.2012
Posts: 3

When I use the Multishop backup option (Multishop > administration > download backup)
the following error is shown; "Backupping failed (can't create the compressed backup file)."

All the file permissions are correct so my question is, where is the backup placed?
Written on: 21. 02. 2012 [09:12]
Bas van Beek
Multishop guru
registered since: 12.05.2010
Posts: 644
Make sure TYPO3 is configured properly. I think you have to check the following configuration:


It can't find zip to compress the backup.

The target folder is:


Also make sure your vhost has plenty of reserved memory, cause the backup also zips the images.
Written on: 22. 02. 2012 [23:03]
Multishop professional
registered since: 05.02.2012
Posts: 28
I have the same problem.
I set the correct path ( /usr/bin/zip/ ) but I still got the error message.
There also should be enough memory icon_frown.gif
Written on: 24. 06. 2012 [15:25]