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Client emails

Author Message
arnaud goudsmit
Multishop experienced
Topic creator
registered since: 06.04.2012
Posts: 12
Hi all,

I have been trying to understand the proces of sending the mails to clients after they placed an order and made the payment.

At the moment when the client places an order he/she needs to pay online straight away.
I created in the content manager the following item:
------- with -------

Hartelijk dank voor uw bestelling bij ...... op ###LONG_DATE###.
Uw betaling voor deze order is ontvangen.

Uw Seta Fiori ordernummer: ###INVOICE_NUMBER###
Klik op deze link om een PDF versie van de factuur op te halen: ###INVOICE_LINK###

U ontvangt een email met uw orderverwerking zodra uw bestelling in behandeling is genomen. Mocht u nog vragen hebben over uw bestelling neemt u dan contact met de verkoopafdeling op via

Met vriendelijke groet,
Here i prefer that the HTML invoice is added but i dont know how and/or that the invoice pdf is attached to the email? For now i have the invoice link.

As they pay straight away is it better to use
email_order_payed_letter instead of the above?

Let me know what you guys think.


Written on: 09. 05. 2012 [11:13]
Bas van Beek
Multishop guru
registered since: 12.05.2010
Posts: 644
That's exactly how we do it. For example if this is about ideal, we don't create a mail template for the email thank you letter ideal, but only define the email_order_payed_letter_ideal.
Written on: 12. 05. 2012 [00:28]