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invoice number and orderstatus changed message

Author Message
Helge Farr
Multishop expert
Topic creator
registered since: 25.08.2011
Posts: 69
Hi all,

have some curious things on my Multishop V 2.0.38 installation concerning invoice generation and orderstatus changed messages and hope someone can help.

1. The invoice number has not been generated correctly. Multishop always has generated invoice number 1 but wit prefix. Orderstatus changed messages where send out correctly. One for invoice and afterwards one for delivery.

2. To overcome the problem with the invoice number, I have installed the addon „Custom Invoice for Multishop“ And yeah, now the invoice numbers are generated correctly. But without prefix! No matter!!

But now, sending out oderstatus changed messages Multishop everytime is only sending out invoice messages though I changed to orderstatus „delivery“. In customer panel the orderstatus is changed to „delivery“ with notification but sends out to customer the „invoice“ again! No matter what I have tried until yet, I could not overcome the failure.

So please help!

Hint: By trying to open the invoice overview I get fatal error. Tried to update to V 3. But this Version does not work on my Typo 3 V 4.4.8 installation. Fatal Error. Beyond this I am afraid to get new failures, becaus until yet it´s only Beta.

[This article was edited 1 times, at last 11.04.2013 at 08:46.]
Written on: 11. 04. 2013 [08:44]
Bas van Beek
Multishop guru
registered since: 12.05.2010
Posts: 644
Update to V3 and if the issue still there post on:


Also try our package:


Contact our support department for specific support. (+31 418 82 02 18 or sales@bvbmedia.nl)
Written on: 23. 06. 2014 [20:40]