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Mail Problem


Author Message
feckert
Eckert
Multishop newbie
Topic creator
registered since: 20.01.2014
Posts: 3
Hello,

when a customer ordered something, an email should be sent. Currently i got no emails. Orders and customer are visible in backend.

The plugin ist installed in typo3 4.5.30 on a linux.

Why might that be?

Best regards
Falk Eckert

Falk Eckert IT-Consulting
Written on: 20. 01. 2014 [12:07]
linxpinx
bernd pier
Multishop experienced
registered since: 16.01.2014
Posts: 18
Hi Falk,

can you send mails from the Install Tool?
Written on: 21. 01. 2014 [09:00]
feckert
Eckert
Multishop newbie
Topic creator
registered since: 20.01.2014
Posts: 3
"linxpinx" wrote:

Hi Falk,

can you send mails from the Install Tool?



Hi Bernd,

yes. Sending mails works perfekt.

Falk

Falk Eckert IT-Consulting
Written on: 21. 01. 2014 [09:19]
donslund
Jeppe Donslund
Multishop professional
registered since: 28.08.2013
Posts: 27
Did you set up the email pages in CMS?

https://www.typo3multishop.com/documentation/let-s-get-to-work/manage-your-web-shop/#c657

I did, but I get no emails either.
Written on: 29. 01. 2014 [08:17]
linxpinx
bernd pier
Multishop experienced
registered since: 16.01.2014
Posts: 18
mmh did you set Markers in the Contentarea of the CMS Page? Something like this:
Rechnungsadresse:###BILLING_ADDRESS###
Kunden Emailadresse (billing):###BILLING_EMAIL###
Vorname (billing):###BILLING_FIRST_NAME###
Nachname (billing):###BILLING_LAST_NAME###
Mobile (billing):###BILLING_MOBILE###
Name (billing):###BILLING_NAME###
Telephon (billing):###BILLING_TELEPHONE###
Kundenkommentar:###CUSTOMER_COMMENTS###
Kunden Emailadresse:###CUSTOMER_EMAIL###
Kunden-ID:###CUSTOMER_ID###
Lieferadresse:###DELIVERY_ADDRESS###
Long date:###LONG_DATE###
Bestellung:###ORDER_DETAILS###
Bestellnummer:###ORDER_NUMBER###
Bezahlart:###PAYMENT_METHOD###
Versandmethode:###SHIPPING_METHOD###
Shopname:###STORE_NAME###
Bestellsumme:###TOTAL_AMOUNT###

another idea:
there are two types
1. email_order_confirmation_bar
2. email_order_confirmation

did you choose the right one?
Written on: 29. 01. 2014 [08:28]
donslund
Jeppe Donslund
Multishop professional
registered since: 28.08.2013
Posts: 27
I haven't set any of the markers. Do I have to do that?

I just wrote "Thank you for your order" as a test.
Written on: 29. 01. 2014 [08:32]
linxpinx
bernd pier
Multishop experienced
registered since: 16.01.2014
Posts: 18
yes only text is not enough. you had to set minimum one of the markers from above.
i fall into the same trap, thought this markers are set automatically. but no icon_wink.gif
Attachment

Written on: 29. 01. 2014 [08:37]
donslund
Jeppe Donslund
Multishop professional
registered since: 28.08.2013
Posts: 27
Hmmm.

Still no emails
I edit this: email_order_confirmation_FAK where FAK is the payment option.
And the content of the email should be:

Hi ###BILLING_FIRST_NAME###

Thank you for your order.

###STORE_NAME###
Written on: 29. 01. 2014 [09:09]
linxpinx
bernd pier
Multishop experienced
registered since: 16.01.2014
Posts: 18
oh i don`t change the type name, i took either email_order_confirmation_bar or email_order_confirmation.
maybe you try one of this.
Written on: 29. 01. 2014 [09:20]
donslund
Jeppe Donslund
Multishop professional
registered since: 28.08.2013
Posts: 27
I now tried "email_order_confirmation" and still no luck.
I do not have an "email_order_confirmation_bar" so that one I cannot try.
Written on: 29. 01. 2014 [09:30]