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No automatic e-mails on order status change

Author Message
Anders Gissel
Multishop experienced
registered since: 04.09.2012
Posts: 5
Hey there,

I've already been into the CMS and added a page of the type "email_order_status_changed", but it doesn't seem to be used much. If I change the order status using the dropdown boxes on the order overview (as one would expect), nothing happens - the user isn't notified.

The only way I can get it to change is if I manually open the order in question and use the fields in there to change the order status.

Is this an error on my part or yours? icon_wink.gif

Best regards,
A. Gissel
Wildside A/S
Written on: 13. 09. 2012 [14:06]