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When updating the order status the mail didnt send

Author Message
Jörg Griebsch
Multishop experienced
Topic creator
registered since: 24.05.2012
Posts: 7
I can't speak a good english, but I hope anyone can understand my problem.
I have installed Multishop and it works fine.
But only when I change the order status in the admin panel the notification mail did not send.
The email_order_status_changed page in the CMS I have filled out.
All other notification mails are working.
Please help me.

Thanks Jörg
Written on: 24. 05. 2012 [18:46]
Bas van Beek
Multishop guru
registered since: 12.05.2010
Posts: 644
The order status change e-mail letter will only be sent if you open the order and press the order status tab. There you can define if you want to mail the customer.
Written on: 28. 05. 2012 [00:45]