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white pages after installing the Typo3 Multishop Demo Package


Author Message
kolpackiwa
Christian Duckart
Multishop professional
Topic creator
registered since: 09.07.2014
Posts: 28
Hi,

after correct installing of the typo3 Multishop demo package (link above) I only can login to the Install-Tool.
The other Parts of the Website – Frontend / Backend – only show white pages with no errors. The Installtool doesn't report any errors. Only one Warning says "Low PHP script execution time" Don't think, this is the reason that the page doesn't work.

PhP 5.5.8 and MySQL 5.1 are used.

Thank you for helping.


Written on: 09. 07. 2014 [08:17]
lisandi
Andi
Multishop experienced
registered since: 08.07.2014
Posts: 7
Set the execution time much higher i.e. 240
Than set the permissions of the folders to the right values
White pages in TYPO3 are often caused by wrong permissions, especially wrong permissions of typo3temp.
Check if you have set the values "filecreatemask" in install tool - if yes delete / deactivate them - If the site still shows blank check if you have a missing semicolon or anything else wriong in your local conf.

i.e. exchange the localconf with the one comoing with the demo package and adjust your values

real your apache error logs

Simply follow the instructions step by step to install the demo package

When you post about a white page provide more information about your server - this is making things easier to sort out. - also perhaps you still have an old extension installed icon_wink.gif
Written on: 09. 07. 2014 [08:23]
kolpackiwa
Christian Duckart
Multishop professional
Topic creator
registered since: 09.07.2014
Posts: 28
I got a Report from Provider:


mod_fcgid: stderr: PHP Warning: require_once(): open_basedir restriction in effect. File(/var/www/typo3multishop.lab/web/typo3/sysext/core/Classes/Package/PackageManager.php) is not within the allowed path(s): (/var/www/kd/thermagmbh.de:/var/sq_tmp/upload/thermagmbh.de:/var/sq_tmp/session/thermagmbh.de:/usr/local/software/php:/usr/share/pear:/var/typo3) in /var/www/kd/thermagmbh.de/_online-shop-2/typo3_src-6.2.3/typo3/sysext/core/Classes/Core/ClassLoader.php on line 189


[Wed Jul 09 10:13:24 2014] [warn] [client 10.213.174.120]

mod_fcgid: stderr: PHP Warning: require_once(/var/www/typo3multishop.lab/web/typo3/sysext/core/Classes/Package/PackageManager.php): failed to open stream: Operation not permitted in /var/www/kd/thermagmbh.de/_online-shop-2/typo3_src-6.2.3/typo3/sysext/core/Classes/Core/ClassLoader.php on line 189


[Wed Jul 09 10:13:24 2014] [warn] [client 10.213.174.120]

mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/var/www/typo3multishop.lab/web/typo3/sysext/core/Classes/Package/PackageManager.php' (include_path='/var/www/kd/thermagmbh.de/_online-shop-2/typo3/contrib/pear/:.:') in /var/www/kd/thermagmbh.de/_online-shop-2/typo3_src-6.2.3/typo3/sysext/core/Classes/Core/ClassLoader.php on line 189


/var/www/typo3multishop.lab/... seems wrong?
Written on: 09. 07. 2014 [08:26]
bas
Bas van Beek
Multishop guru
registered since: 12.05.2010
Posts: 644
I think your file cache is having old data.

Try to clean the folders by running the following command on the vhost:

# open the vhost directory
cd /var/www/domain.com/web

# delete all the file cache
rm -rf typo3conf/temp_CACHED_* typo3temp/Cache/*

Now try again. Does it help?
Written on: 10. 07. 2014 [22:49]
kolpackiwa
Christian Duckart
Multishop professional
Topic creator
registered since: 09.07.2014
Posts: 28
The hint worked. Instead of using your code, I deleted the directory "typo3temp" in filezilla.

Thank you
Written on: 11. 07. 2014 [06:44]